Brazil Halts Meta's WhatsApp AI Chatbot Ban: A Competitive Crossroads
Analysis
Key Takeaways
- •Brazil's competition watchdog is investigating Meta's policy on third-party AI chatbots on WhatsApp.
- •The policy, which bans third-party AI companies, has been temporarily suspended.
- •The investigation aims to determine if the policy is anti-competitive.
“Brazil's competition watchdog has ordered WhatsApp to put on hold its policy that bars third-party AI companies from using its business API to offer chatbots on the app.”