LLM Chatbots as Relational Mediators in Psychotherapy
Analysis
Key Takeaways
- •LLMs can mediate relational complexities in psychotherapy, especially for marginalized clients.
- •The paper identifies challenges like building trust, educating therapists, and sustaining self-disclosure.
- •The Dynamic Boundary Mediation Framework proposes Epistemic, Relational, and Contextual mediation.
- •The framework aims to design relationally accountable AI systems.
- •The research is based on interviews with therapists and marginalized clients in China.
“The paper proposes the Dynamic Boundary Mediation Framework, which reconceptualizes LLM-enhanced systems as adaptive boundary objects that shift mediating roles across therapeutic stages.”