Strengthening ChatGPT’s responses in sensitive conversations
Published:Oct 27, 2025 10:00
•1 min read
•OpenAI News
Analysis
OpenAI's collaboration with mental health experts to improve ChatGPT's empathetic responses and reduce unsafe responses is a positive step towards responsible AI development. The reported 80% reduction in unsafe responses is a significant achievement. The focus on guiding users towards real-world support is also crucial.
Key Takeaways
- •OpenAI is actively working to improve the safety and supportiveness of its AI models.
- •Collaboration with experts is crucial for developing responsible AI.
- •Significant progress has been made in reducing unsafe responses in sensitive conversations.
Reference
“OpenAI collaborated with 170+ mental health experts to improve ChatGPT’s ability to recognize distress, respond empathetically, and guide users toward real-world support—reducing unsafe responses by up to 80%.”