DAP Still Vital in the Age of AI Chatbots, Says Pendo CEO

Pendo's CEO, Todd Olson, confidently asserts that Digital Adoption Platforms (DAPs) remain essential even with the advent of AI chatbots. This emphasizes the continued importance of user experience and product adoption, even as interfaces evolve. Olson's perspective highlights the enduring need for tools that guide users through software, driving engagement and growth.

• •Pendo's CEO, Todd Olson, believes DAPs are still necessary even with the rise of AI chatbots.
• •The focus remains on improving the user experience and ensuring product adoption.
• •Olson's vision aligns with the goal of enhancing the overall software experience for users globally.