AI Chatbots Aim to Rehabilitate Online Toxicity: A Promising Approach

This research explores the exciting potential of using 生成式人工智能 chatbots to de-escalate toxic online behavior, shifting from punitive measures to rehabilitative conversations. The study, conducted in collaboration with several Reddit communities, offers a fascinating glimpse into how 生成式人工智能 can be used for positive social impact.

• •Focuses on rehabilitative approaches rather than punitive measures.
• •Employs generative AI chatbots to engage with users posting toxic content.
• •Conducted a field experiment within several Reddit communities.