OpenAI & ServiceNow Team Up: Ushering in the Future of AI-Powered Enterprise Workflows
Analysis
Key Takeaways
- •OpenAI and ServiceNow have signed a three-year deal to integrate AI agents into ServiceNow's platform.
- •The deal includes the integration of GPT-5.2 and the development of AI voice technology.
- •The partnership aims to create more intuitive and efficient enterprise workflows.
“"Bringing together our engineering teams and our respective technologies will drive faster value for customers and more intuitive ways of working with AI," said Amit Zavery, president, chief operating officer, and chief product officer at ServiceNow.”