OpenAI and ServiceNow Unite: Supercharging Workflows with Autonomous AI Agents!
Published:Jan 20, 2026 22:15
•1 min read
•ITmedia AI+
Analysis
Get ready for a revolution in enterprise efficiency! OpenAI and ServiceNow are joining forces, integrating the cutting-edge GPT-5.2 to create autonomous AI agents that will transform how businesses operate. This collaboration promises to streamline workflows and unlock unprecedented levels of automation.
Key Takeaways
- •OpenAI and ServiceNow are expanding their strategic partnership.
- •They are integrating GPT-5.2 into ServiceNow's platform.
- •The goal is to automate over 80 billion workflows annually with AI agents.
Reference
“OpenAI is expanding its strategic partnership with ServiceNow, integrating GPT-5.2 to automate workflows.”