OpenAI and ServiceNow Team Up: AI Agents Revolutionize Business Workflows!
Published:Jan 20, 2026 15:51
•1 min read
•r/OpenAI
Analysis
Get ready for a massive AI boost in your workday! This partnership between OpenAI and ServiceNow is set to integrate cutting-edge AI models directly into enterprise software, making business processes smarter and more efficient. Imagine autonomous AI agents handling tasks and streamlining workflows – the future of work is here!
Key Takeaways
- •OpenAI's AI models, including potential access to GPT-5.2, will be integrated into ServiceNow's platform.
- •The partnership provides native voice and speech-to-speech capabilities within ServiceNow products.
- •This collaboration will impact enterprises that run over 80 billion workflows annually, significantly boosting productivity.
Reference
“Under the agreement, OpenAl will become a preferred intelligence capability for enterprises that collectively run more than 80 billion workflows each year on the ServiceNow platform.”