SPIRAL Leverages Generative AI to Automate FAQ Creation

SPIRAL is implementing a cutting-edge approach by integrating a Large Language Model (LLM) from OpenAI to automatically generate FAQs from existing customer inquiry data. This innovation streamlines information accessibility, enhancing user experience and efficiency within the platform.

• •SPIRAL is a low-code platform empowering users to develop web applications without extensive programming knowledge.
• •The system leverages OpenAI's API to generate FAQs from existing inquiry data.
• •The FAQ creation process is designed to improve user experience by providing readily available answers.