Slashing Support Time from 8 Hours to 30 Minutes: Building an Internal Chatbot with Claude Code and MCP

This article provides a highly practical and exciting blueprint for enterprise productivity using AI agents. By leveraging the Model Context Protocol (MCP) to directly query APIs like Notion, the author brilliantly bypasses the fragility and maintenance overhead of traditional 检索增强生成 (RAG) pipelines. It is a fantastic showcase of how modern Generative AI tools can recover massive amounts of wasted developer time with an incredibly simple architecture.