ServiceNow Partners with Anthropic to Supercharge Enterprise Workflows with Generative AI
Analysis
ServiceNow's partnership with Anthropic marks another significant step in integrating cutting-edge Generative AI into enterprise solutions. This collaboration brings Anthropic's powerful Large Language Models (LLMs) to ServiceNow's platform, promising to revolutionize how businesses approach workflows and enhance employee productivity.
Key Takeaways
- •Anthropic's Claude model family will be the preferred AI models across ServiceNow's AI-driven workflow products.
- •Claude Code, Anthropic’s vibe coding product, is also available to ServiceNow's engineers.
- •The deal comes shortly after ServiceNow announced a similar partnership with OpenAI.
Reference / Citation
View Original""ServiceNow with Anthropic is turning intelligence into action through AI-native workflows for the world’s largest enterprises," Bill McDermott, chairman and CEO of ServiceNow, said in a company press release."
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TechCrunchJan 28, 2026 21:13
* Cited for critical analysis under Article 32.