分析
这篇文章强调了零售业在AI领域的关键战略转变。零售商意识到第三方AI代理可能带来的潜在脱媒风险,正积极构建自己的AI,以保持对客户体验和数据的控制,确保在会话商务时代保持品牌一致性。
引用 / 来源
查看原文"Retailers are starting to confront a problem that sits behind much of the hype around AI shopping: as customers turn to chatbots and automated assistants to decide what to buy, retailers risk losing control over how their products are shown, sold, and bundled."