Researchers Accuse Eurostar of Blackmail Accusation Over AI Chatbot Flaw Disclosure

The article reports on a dispute between security researchers and Eurostar, the train operator. The researchers, from Pen Test Partners LLP, discovered security flaws in Eurostar's AI chatbot. When they responsibly disclosed these flaws, they were allegedly accused of blackmail by Eurostar. This highlights the challenges of responsible disclosure and the potential for companies to react negatively to security findings, even when reported ethically. The incident underscores the importance of clear communication and established protocols for handling security vulnerabilities to avoid misunderstandings and protect researchers.

• •Eurostar allegedly accused security researchers of blackmail for disclosing AI chatbot flaws.
• •The incident highlights the importance of responsible disclosure protocols.
• •This case underscores the potential for conflict between security researchers and companies.