Acceptance of Generative AI in the Workplace: The AGAWA Scale
Analysis
This paper addresses the timely and important issue of how future workers (students) perceive and will interact with generative AI in the workplace. The development of the AGAWA scale is a key contribution, offering a concise tool to measure attitudes towards AI coworkers. The study's focus on factors like interaction concerns, human-like characteristics, and human uniqueness provides valuable insights into the psychological aspects of AI acceptance. The findings, linking these factors to attitudes and the need for AI assistance, are significant for understanding and potentially mitigating barriers to AI adoption.
Key Takeaways
- •The AGAWA scale is a new, concise tool for measuring attitudes toward AI coworkers.
- •Concerns about interacting with AI, its human-like qualities, and human uniqueness influence acceptance.
- •Positive attitudes towards AI coworkers are linked to these factors.
- •The study highlights the importance of addressing psychological and moral dimensions of AI trust.
“Positive attitudes toward GenAI as a coworker were strongly associated with all three factors (negative correlation), and those factors were also related to each other (positive correlation).”